FAQ

How do I order?

Use the shopping cart on the "To Order" page. That is where you will find each item listed including the price. All pricing is in Canadian dollars. Just follow the easy steps.

What methods of payment do you have?

Paypal, Hyperwallet, Email money transfer, Visa, MasterCard, Cheque or Money Order

Is there a minimum order?

At present there is no minimum order, but small orders incur a $10.00 charge for shipping (please see below).

How much is shipping?

How do you ship?

Shipping is by Expedited Canada Post and includes insurance of $100.00. Expedited means the shipment travels faster than regular postage but for the same price. With Expedited you may also request tracking numbers so you can go to the Canada Post website site and follow your shipment right to your door.

Can I pick up an order?

Sorry, not at this location. Sometimes arrangements can be made for pick up at a Craft Fair or Farmers Market. I will deliver locally for a small fee.

I own a shop, do you do wholesale?

Certainly, I would be happy to help you select products that would suit you and your customers. Email us details of your shop, what you might be interested in purchasing and your phone number, and I would be happy to get in touch with you.

Do you do Craft Fairs or Farmers Markets?

Yes, a few. Bookings will be listed on the contact page.

Where can I buy your products?

Little Cricket Gift Gallery, Maple Ridge, BC
Uptown Health Foods, Maple Ridge, BC
Bruce's Market, Maple Ridge, BC

Do I have to pay taxes?

GST is applicable for all sales in Canada.
PST is applicable for all sales in the province of BC

Are SilverSpring products natural?

The products themselves are all natural. Many are also made with organic oils. Those that are scented with fragrance oils are only 99% - 99.5% natural.

What is the difference between essential oils and base oils?

Both are 100% natural. Base oils are plant oils such as olive, or grapeseed or jojoba. They have very little odour and can be used directly on the skin in bath oils, massage oils etc. They lend softness to the skin and help hold in the natural moisture. Oils are the basic ingredient in natural (non commercial) soaps, creams and lotions.

Essential oils are the highly concentrated essences of the plant. They are generally distilled and could be from flowers, leaves, steams, fruits, roots, bark etc. Depending on their source, they may be oily or watery or syrupy, Essential oils have healing properties and when used in synergy by an accomplished aromatherapist, they can achieve wonderful results. More information on the individual oils is found on the essential oils page.